Return and conditions
Return conditions:
The return procedure on lapetitestory.com is quick and easy:
- The return is free and guaranteed within 30 days from the date of delivery or from the picking in-store of the order paid online.
- The items to be returned must be included in their original packaging together with the warranty and placed in a box suitable for shipping.
How to activate the return procedure on La Petite Story
- Log in to lapetitestory.com
- Enter the "My orders" section
- Click on the order to return.
- Under the heading "Item details" you will find the product of interest. Click "Return this item" and enter the "Return Authorization Request Form".
- Motivate your request in the appropriate section.
- Choose the address and the pickup date.
- Send the return request.
- Wait for confirmation and print the label you find in the "My returns" section.
- Carefully follow the instructions that you will find together with the return labels.